Friday 13 Sync is VERY slow

mike_davis

13 November 2020 16:33

Syncing my Android devices today (on wifi) and the process has taken over an hour so far.  The app does not provide any details regarding the sync, is something wrong?

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  mike_davis

  14 November 2020 16:24

  This is unbelievable! I added a "hike" in Panamint Valley called 'BLM P168' and it seems to have an associated map with 1 trillion tiles.  The download has taken over my android devices, constantly downloading this massive map.  I successfully deleted the 'hike' on Gaia.com, however I cannot delete it on the Android devices.  I cannot sync the devices, I cannot stop the download and I cannot delete the map. 

  Beware of hikes!  How can this happen!  The downloads simply continue until the device battery is drained.  This is very bad! I cannot use my navigation app when I need it.

  Hello, Gaia!  Help!!!!

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  mike_davis

  17 November 2020 15:16

  Crickets!!! Gaia, please contact me ASAP. Please! Please! Please! Please!  You APP and this rogue map have taken over my devices.  Do I need to delete the Gaia APP?!?!?!?!?!?

   

  My demeanor is close to moving away from civil on this issue.  Someone simply MUST contact me ASAP. NO MORE FORM EMAILS PLEASE!

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  Melanie

  18 November 2020 22:21

  Hi Mike, 
  
  I've emailed you directly to help resolve this issue.
  
  Please note you can always contact Support here.

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