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Steps to diagnose a GPX that fails to import

Answered
a_gunslinger

Have a GPX file I downloaded from AllTrails that wont import.  Just hags importing.  Kind of new to this but assume it has some corruption of some kind.  Loads into Garmin Explore fine.

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Comments

10 comments

Date Votes
  • Official comment
    Chris Hillbee
    • Community moderator

    Hello! This was also reported here.

    Thanks for reaching out to support about this. 

    We got a hotfix implemented this morning and the web uploader should be operating normally now.

    If you have any issues, please let us know asap.

  • gandhikarthi

    I have the same issue. Its used to work fine. Last night I tried to upload a new file and its not working. May be a bug in their latest release...

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  • a_gunslinger

    Thanks for the reply!  Guess I will quit trying to see whats wrong with the file them.

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  • bobpalin

    Looks like Import isn't working at all, a file I uploaded last week won't upload now.

    1
  • gandhikarthi

    I think they are working on the bug. Support engineer gave me a workaround for uploading a file. It worked for me.  https://www.gaiagps.com/upload-old/

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  • NWwalker

    I haven't been able to import tracks for several days either.

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  • a_gunslinger

    Support replied:

    Sorry for the trouble.

    This is related to a bug in the website.  

    Here are 2 workarounds:
    1. You can try our old import page: https://www.gaiagps.com/upload-old/
    2. Import via the app: 



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  • bobpalin

    The upload_old method didn't work for me, it took the file but I never got an email and the track never appeared. Transferring the GPX to an Android device is a PITA, especially as I have several I want to look at.

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  • NWwalker

    It works for me now. Thanks for the fix!

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  • gbraach

    The upload_old method worked!

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