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Saved hikes in the app not showing on map

Bill Bynum
I can't get saved hikes to show on the map while in the app, including my latest hike from this morning . The track was there during the hike and shows up along with all my other hikes but selecting show on map doesn't work. All waypoints are visible on the map and all my tracks are visible on the map when I go to the web site.
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Comments

6 comments

Date Votes
  • Jim

    Hi Bill,

    Sorry for the trouble.

    Can you verify that the tracks overlay is set to display? 

    Please see the "Show or hide all Saved data" section in this article:


    If you have any further questions, please contact Support here.

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  • Bill Bynum

    Yes, it's set to display and individual tracks are selected so as to show on the map. They show in the preview but when I select show on map they're not visible.

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  • Bill Bynum

    An update on this issue. Saved routes show on the map. Saved tracks don't although after completing a hike I'm able to view the new track until I select any other function, then I'm unable to view the track on the map ahain.

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  • Jim

    Hi Bill,

    Sorry for the trouble. I have emailed you directly to help troubleshoot.

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  • Mark Chamberlin

    Curious as to how this was resolved; I'm having the same problem

    Mark

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  • Jim

    Hi Mark,

    Can you make sure the relevant overlays are toggled on and any folder containing the hike is set to visible?

    Here are the steps:


    If you have any further questions, please contact Support here.

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