Unable to download Mapbox Street Map

Answered

christopherjbatt

10 May 2019 17:09

I am getting a failed download for Mapbox Streets layer. The 2 trouble spots on the Map is St George Utah and Gold Butte National Monument Nevada. The error is "There is a limit of 160,000 MapBox Tiles". The tiles I have selected is 4254, which is well under the max limit. Everything works fine when downloading tiles for an upcoming trip to Moab, Utah.

 

The 3 layers I have selected in case it matters

Public Land US

Gaia Topo Feet

Mapbox Streets HD

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• 

  Robyn

  14 May 2019 15:53

  Hi christopherjbatt,

  
  MapBox maps have a total tile limit of 160,000 per account. MapBox maps include:
  - MapBox Streets
  - MapBox Outdoors
  - Satellite 
  - Satellite with labels
  
   Double check you don't have other MapBox maps downloaded that are bringing you to this limit. 

  • Open the app> Saved> Tap a map download> The name of the map source and tile count will be listed under the preview picture. 
    
    

  If you have any trouble with that, send us an email at support@gaiagps.com and we will be able to take a closer look at your account. 

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