Newly created route, no elevation data

philips585

13 August 2018 18:46

Looks like this has happened in the past, based on prior posts.

 

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  cmurray

  13 August 2018 19:12

  I'm having the same issue.

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  cindy.brome

  13 August 2018 19:58

  Me too!  I really need this to work.  I'll be offline for a week.

   

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  davegan

  14 August 2018 01:22

  Same problem here, both on website and Android app.

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  Nathan

  16 August 2018 02:08

  Hi all,

  There was an bug affecting the route server.

  The issue has been resolved and and I apologize for the inconvenience this has cause.

  To correct the routes that were affect, please open them in edit mode and adjust one of the routepoints to populate an elevation profile for your route.

  We are also looking into how this can be prevented in the future.

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