Renew subscription

31 July 2018 19:15

I want to make sure that my subscription for Premium GAIA renews automatically. How do I do that?

Comments

3 comments

Robyn

02 August 2018 01:07
Your subscription will renew automatically unless you have set it to cancel.

You can manage subscriptions purchased from gaiagps.com on the My Subscription page.

If you see the options to 'Cancel' under your membership, your subscription will auto-renew.
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taylorvice88

31 December 2018 02:44
As far as I can see, there is nowhere stating that Gaia will auto-renew after the 1 year. How do I ensure that this will not happen? I do not see an option to cancel when i click your link to "my subscriptions page;" it just says it will end in July 2019. Under that there is a link that states "cancelling a google play subscription" but I assume that does not apply. So it should not auto-renew?
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Nathan

04 January 2019 01:07
@taylorvice88
Sorry for the confusion. A cancel button will only be displayed on the My Subscription page for memberships that runs through gaiagps.com.

Memberships purchased in the app can be canceled through the Google Play Store or iTunes.

Since your current membership is through the Google Play Store, please follow these steps to prevent it from renewing automatically: https://support.google.com/payments/answer/6220303?hl=en
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