Skip to main content

GAIA GPS - buggy, crashes, very poor web performance, lack of support. Looking at other Apps

topcatt

Well, I'm a relatively new user but have been trying to use the GAIA GPS web application as well as iOS for iPad Pro and iPhone 12 for over a year.  I've been plagued with extremely slow updating when downloading and syncing maps and routes. The web version hangs up when doing simple tasks like filing maps and routes to a folder and the iPad app seems to crash for no apparent reason. Almost every time when I select the page of 20 items to move to a folder it just sits there and spins and only 18 or 19 of the 20 items are moved to the folder I select. 

Outside, the parent company, doesn't seem to be investing in quality engineering of the platform and applications to make them robust and bug free. 

I'll be exploring competitors like onX. It's just too bad I paid for a 5 yr subscription with GAIA GPS. 

6

Comments

7 comments

Date Votes
  • Jazues

    Agree; the issue has been getting worse throughout the years; I just submitted a ticket requesting assistance; curious as to what they will respond with if the even do

    2
  • fcsmisc
    Edited

    I am having similar issues with gaia.com: painfully slow responses or no responses at all, hang-ups, data not actually being saved when I believed it was, etc. I'm using gaia.com on my Windows 10 computers. Thankfully, I don't seem to have any annoying issues when using the Gaia app on my Andriod devices. It's just the Gaia Web server that I'm having problems with. I use gaia.com for trip planning. I've been using Gaia going on 5 years now. I agree with a previous comment; gaia.com performance appears to be getting worse. I really don't feel like moving to another platform. I also use onX Offroad, but the Gaia maps (except for the satellite maps) are superior in my experience.

    0
  • kylefberg

    I am a large user in a club where we have dozens of guys plotting routes around the world monthly. Gaia is glitching out on the website and is unusable. This is unacceptable for a paid subscription. I leave for India in a week and have not been able to plot my routes for the past three weeks. Glitches like I plot a route and then when I click on that route to auto generates a line to the middle of Africa making that route unusable.

    This is a huge problem and seems to be only on the website. Developers take notice, you are not doing your job! I see tons of errors in the developer tools. Fix your shit!

    0
  • Fredy and Shelley

    Still crashing January 2025. They doubled fees, halved the product support. Time to find something else.

    0
  • kylefberg

    Our club of over 200 active users are looking for new software. If anyone knows or can recommend a replacement for Gaia we are ready to move. Gaia is almost unusable at this point on PC. 

    1
  • Fredy and Shelley

    Looks like OnX off Road will do the replacement trick for my North and South American needs anyway. Not one software is everything to everyone, but as Maps.me versus Organic Maps showed if you have buggy sw and shitty support, you will end up in a ditch.

    0
  • HardGulch3225

    September 2025 and crashing more than ever.  Time to move on.  Since Gaia was purchased by Outdoor with their “inclusive” dei nonsense instead of just hiring who can do the job correctly, the quality continues to decline.  Gaia has turned to pure garbage.

    1

Please sign in to leave a comment.

Didn't find what you were looking for?

New post