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Offline maps stopped working

Answered
burns.samuel

My offline maps do not work. I forsure have them downloaded and can see them in my saved list. I'm also 100% certain I'm looking at the correct area of the map. I've literally used the offline maps in this same location. 

I'll turn off wifi/cellular, exit the app, re open it, and wallah, my offline maps do not work. When I manually go to the saved folder and click the map, and then click "view on main map", it does not work. This is what it looks like... 

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Comments

4 comments

Date Votes
  • tobyntransit

    I have the same problem! Not sure what’s going on

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  • burns.samuel

    @tobyntransit I was able to fix it by installing the latest update. 

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  • tobyntransit

    Got it! I just updated from the App Store! Thanks for your help

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  • Jim

    Hi all,

    Sorry for the trouble.

    We identified a bug in v2021.4 that was causing maps to load slowly or not display properly. This bug has been fixed in the newest release, v2021.5. Please update as soon as possible to receive these changes.

    Here's how to update the app on your device:


    • Open the Appstore
    • Tap your Apple ID icon in the top right of the "Today" tab
    • Find Gaia GPS in the listed apps
    • Select "Update"
    • Or select "Update all"


    If you have any further questions, please contact Support here.

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