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GIAI mileage

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  • Jay

    Hi @tombruce3

    Sorry for the trouble you are experiencing with your track recordings.

    Restarting your phone may resolve the issue.


    If that does not work, please make sure:

    1) Set your Location Service to Always: Gaia GPS isn't locating me. How do I adjust iOS location services?

    • Go to Settings App > Privacy > Location Services
    • Set Gaia GPS access to Never and quit the Settings App
    • Then relaunch Settings and turn it back to Always

    2) Turn your phone on and off a couple of times. This will delete any GPS errors that may have accumulated in your phone's GPS chip.

    3) Make sure your phone is not in "Low Power Mode."

    • iPhone Settings App > Battery > Low Power Mode = OFF

    If you continue to have issues, please submit a support ticket here: https://help.gaiagps.com/hc/en-us/requests/new

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