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Current Position Arrowhead not working correctly

alan.carroll

Similar problem to Deyan, posted a few days ago.
A user of Gaia for many months, I've made a number of Track recordings, long and short.  Lately the Current Position is wildly inaccurate when I'm recording a Track.  The Track is successfully recording my movement on a line, but the Arrowhead is seldom at the head of my Track, sometimes not even on my screen, maybe kilometres away.
I thought that this may have been due to an Android update to version 11, (Galaxy Note 10), so I uninstalled and reinstalled Gaia, but the problem persists.
I've double checked my Settings, though I was confident that my Location Settings were correct, my Tracks record successfully and I have no reason to doubt the Statistics provided for a completed Track.
The inaccuracy of the Arrowhead becomes a particularly frustrating problem on an out and back Track.  On the return journey from the turnaround you could be anywhere on the track as there is obviously a line already drawn from Track beginning to turnaround and your position could be anywhere on that line.
Any help for a fix?

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Comments

5 comments

Date Votes
  • Ryan McElroy

    Hey there, 

    I'm sorry to hear you're experiencing problems with the location arrow displaying properly on the map. 

    Please contact Support here with some additional information so we can take a closer look.

    • Does this happen only while recording a track? 
    • Does this issue present itself only during certain activities, such as driving? 
    • Please include screenshots or a screen recording of the arrow location during a track recording. 
    • Please also include your device logs so we can take a closer look: open Gaia GPS > Settings > Other > Send Logs.
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  • alan.carroll

    Thanks Ryan, I'll make a screen recording.  I've sent Logs via Email.
    Yes, I think it only happens when making a Track, but that's usually the only time I use Gaia on my phone.  I'll check at other times.
    Thank you.

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  • Matt

    I filed a complaint about something similar and was simply told to turn off all other apps on my phone when possible. It did help some but was still laggy when driving at speed

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  • Jano

    any update on this issue? i'm also experiencing this problem.

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  • alan.carroll

    It automatically righted itself after a couple of days and I haven't had the problem since.
    No idea why it happened, sorry.

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