Syncing issues
So i have imported some polygons and the file under my areas heading on the desktop but they don't show on my mobile when using. Not sure why this is and when i search for them, they are buried in the tracks in my folder...doesn't make any sense that they should be stored this way...further, when i delete all of my tracks online and re-sync none of my tracks delete on my mobile...suggestions?
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Hi,
I'm sorry you had trouble syncing.
I opened a support ticket on your behalf and someone from the team will respond to you shortly!
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I am also having trouble synching - recorded tracks on my iPhone and they don't show up on my computer. They did until three days ago.
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@goodynoisi
Please check your email for more information on syncing your tracks.
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Tracks and routes on my iphone are current. Tracks and routes on my ipad stopped updating 1-7-18. It has been synced multiple times. Help.
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@TimStern
I have sent you an email with more information on syncing your iPad, please check your inbox.
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iPad says it is not syncing (but looks like some sync is taking place). I have a couple of iPhones and iPads all syncing. My iPad mini shows the last sync was 10/18/2018 - but I see data on the iPad mini that I created on a different device after 10/18/2018. I've updated to latest IOS and also made sure the app is up to date. My other devices are syncing just fine.
Any ideas?
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I'm having some issues with syncing. I took a bunch of waypoints on my iPad, and have synced it several times, but don't see those same waypoints on my account when I log onto it on the computer to download them. Most of the waypoints are there, but not all. Any ideas?
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@kalar and @groxby
Would you mind sending us an email to support@gaiagps.com so we can take a closer look at why your data isn't syncing?0 -
I am having the same problem what I have on my iPhone is not getting to my iPad ?
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